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Terms & Conditions

1. Conditions

1.1. An order for the purchase of goods or the hire of items placed by you through the Company’s website shall be subject to the Company’s General Terms and Conditions for Sale of Goods, and you acknowledge that you have acquainted yourself with and agreed to those terms.

1.2. If you are a consumer, your attention is drawn particularly to clauses 2.2 and 2.3 of the General Terms and Conditions for Sale of Goods.

1.3. In the event of any conflict between these additional terms and those of the Company’s General Terms and Conditions for Sale of Goods, the latter shall prevail over these additional terms.

2. Orders

2.1. You shall be responsible for ensuring the accuracy of the details provided on the electronic order form and the Company will not accept any order if any details requested on the order form have not been entered correctly. You must check the completed order form carefully for any input errors you may have made before clicking the ‘confirm’ button.

2.2. No order submitted by you through the website shall be deemed to be accepted by the Company unless and until the Company confirms acceptance of the your order by e-mail (where applicable) or other form of writing (if no e-mail address is supplied by you).

2.3. The Company reserves its right to refuse any order in its absolute discretion.

3. Goods

3.1. The goods may differ slightly from the images shown. All sizes quoted are approximate.

3.2. The Company reserves the right to substitute products of a similar description and standard at the same price if the requested goods are not available but will use reasonable endeavours to match your order exactly. In the unlikely event of you receiving a substituted product you will be entitled to return the goods at your cost for a full refund within 10 working days from the date of delivery, should the substituted product not be acceptable to you and the Company will reimburse you for the costs of returning the goods to it.

4. Prices

4.1. Subject to clause 8.1 below (concerning errors and omissions), the price of the goods will be the price quoted on the website at the date the order is received and will include VAT and delivery in the United Kingdom unless specified otherwise.

5. Payment

5.1. When the Company provides any goods to you under these terms and conditions, payment will be charged to the credit or debit card account provided by you on the website order form.

5.2. By placing an order you consent to payment being charged to your credit or debit card account as provided on the electronic order form.

5.3. The Company will issue you with an electronic receipt to your email address once the goods have been dispatched.

6. Your Warranty

6.1. You warrant to the Company that all details provided on the order form for the purpose of purchasing the goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds and/or sufficient unused credit limit available to cover the cost of the goods.

7. Intellectual Property

7.1 The copyright in the material contained in this website and any trademarks and brands included in that material belongs to the Company or its licensors.

7.2 You may download or copy the content and other downloadable items displayed on the website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.

8. Accuracy

8.1 The Company will attempt to ensure that the information available on the website at any time is accurate. However, the Company will not be held liable for any errors or omissions. The Company will use its reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

8.2 All drawings, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods.

8.3 The Company may change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

9 General

9.1 The Company may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if it does so it will post any such changes on the website.

9.2 You agree that we may communicate with you and serve any notice upon you under these conditions or those of our General Terms and Conditions for Sale of Goods referred to herein at the e-mail address that you specify in the electronic order form. You agree to inform us if your e-mail address changes at any time during which there is money outstanding by you to the Company or any dispute between you and the Company remains unresolved.

10 Customer Queries and Complaints

10.1 The Company aims to respond to e-mail, faxed and written queries within 24hrs. Our Customer Services department can answer your telephone queries Monday to Friday between 9.00am and 4.30pm.

10.2 Any complaints should be forwarded to the Complaints Department at Unit 5
Lady Ann Mills
Lady Ann Road
Batley
West Yorkshire
WF17 0PS

11.Liability

11.1. The Company is not liable for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with its website in any way or in connection with the use, inability to use or the results of use of its website, any websites linked to its website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or your downloading of any material from the website or any websites linked to the Company’s website.

11.2 Nothing in these terms and conditions shall exclude or limit the Company’s liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

11.3 If your use of material on the Company’s website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

11.4 You agree to indemnify the Company fully, defend and hold it, and its officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of the Company’s website, or the use by any other person using your registration details.


About us

36 Years of acquiring an outstanding reputation for service and quality

Now in our 36th year of manufacturing and supplying stainless steel fasteners, we can say without fear of contradiction that we now offer the widest range and best quality fasteners available, mostly with off the shelf availability.

ALL our fasteners are stainless steel and go through a polishing process to make them bright instead of the dull grey colour which is common with mass produced stainless fasteners.

All our metric, UNC, UNF and BSW hexagon bolt heads above M5/3/16" are machined to remove ugly stamped lettering and give a flat machined finish. Our Cycle (BSC, BSCY) BSF and Metric fine bolts have a shallow dome head.

We are based in Batley, West Yorkshire. Callers are welcome but we advise contacting us first to make sure we are there as we do not keep regular shop hours (and like to go out for lunch!).

Testimonials

  • Excellent service, good quality product, very fast delivery, well packed. Many thanks.

    Tony Jessop

  • First class service -Superb quality these fixings give the finishing touch to any restoration! many thanks!

    Alan Rowlands

  • Dear Sir,

    Thank you for an excellent service. Screws ordered yesterday arrived by first post this morning. I got your advert in the Old Bike Mart. I will inform members of our local classic vehicle club of your products and service.

    Regards

    Ken Munro

  • That was impressive. My order arrived this morning! Very smart narrow "Jubilee" clips.

    Thank you.

    N. Van Pelt

  • Everything is good!

    Lorenz Haalboom

  • My Norton Commando is fitted with Middleton stainless screws throughout since 1983. And what should I say? Every nut, bolt and wheel spindle is still looking brand spanking new. What else could one wish for? Full marks.

    L. Philipp

  • Martyn Adams here formally of Serco in the uk. Guys you have now found the source of the of the Highest quality S/S fasteners on the planet, the attention to detail, the rummbled polished finish is absolute 2nd to None! Superb range and service,I get comments from my own clients asking where did I get the fasteners ? Price ? you only have to buy once ..trouble is you will be back for more !

    www.mdamotorcycleengineering.com.au

  • Congratulations on a truly exceptional service level.

    Via your website a few minutes before 10am yesterday I ordered a total of 221 items in 11 different styles and sizes.

    Today just after 9am the complete and correct order arrived on my desk.

    That's truly outstanding.

    You deserve all the success you get.

    Pilling Bodyshop

  • What a great pleasure it is for me to deal with a true proffesional "nuts & bolt" man, and to talk to someone who really knows the business. I have to say that in this day and age, there are not many true high quality, down to earth engineers left in our "once great country". Apart from the magnificent delivery system that you employ, the quality of the manufactured items from your company are of true "tool room" standard items!

    G. J. Hawkins

  • I have placed a few small orders with you over the past couple of years and am delighted at product quality and speed of order processing and delivery. Ihave had no hesitation in passing on your name and contact details to others in the vehicle preservation scene.

    K. D. Richardson

  • Just a note to say thanks for your excellent service and products. For the third time I have had your packages arrive the day after my on-line orders were sent so many thanks to you and of course the post office service you use. A very satisfied customer.

    Best wishes.

    C. Fagg

  • I just had to email you to say your service is still 1st class! I used to live in West Yorkshire and ordered stainless from you back in the mid 80's and later in the 90's, (and did make one visit to your shop!) back when I had to fill in a A4 order form, which came with the catalogue you sent.....time spent writing "hex head, metric course, M6x20" for example!... And now, online, adding to basket, so much easier!... One thing thats not changed, is how quick the turnaround is on an order! Brilliant! Long may you continue!

    S. Fothergill

  • Many thanks for the prompt oder, the order was placed on Wed 20th June and opened by me on Thurs 21st June!, Excellent service, top quality fasteners, very well finished.

    S. Futham

  • Dear Mr Middleton,

    Many thanks for the immediate response to my plea for help with the identification and replacement of the machine screws which I sent to you last week.

    The reason I did not identify which machine they came from was that I did not think that "A Singer 9 Le Mans Coupe" would be of any particular help.

    Regardless, the screws will do the job perfectly, and I can now rebuild the windscreen assembly. Many thanks, further orders to follow.

    J. Littlewood

  • Highly recommended. Great Service

    Mufaras